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"Because they're fun to work with"
We take call accounting very seriously, so much so that we're evangelists for the product, and at the same time we enjoy what we do. We want your customer experience to be a good one and your organization to benefit from all the features VXTracker has to offer. In case you need more reasons why you should have VXTracker, here are a few: Easy to use. We judge the success of our demos by the number of "wows" we get. And we get lots of wows. VXTracker requires minimal training, allowing site and department managers to create their own reports. It's powerful and flexible. It works for small businesses with as few as 10 phones or large, multi-site organizations with thousands of users. In either case, VXTracker is both robust and simple to use. Fully browser based. Once it is installed on your network, it can be accessed by anyone from any PC with the proper permission for viewing at the user, department, division or organization level. SQL database for super fast processing of reports and mullti-year storage. Compatible with the traditional telephone switches (PBXs) from all the major manufacturers and the emerging IP phone systems to give you a complete picture of your voice system. Unique Performance Panels display the current condition of one or more of your voice systems from any browser, anywhere, anytime. Sticky Filters. Find the information you want, then run any report to display it in different ways without starting over from the beginning every time, saving you time and frustration. The optional VoIP Toolbox module monitors and measures activity on Voice over IP circuits. Customers can use our Instant V-Play feature to replay what the network looked like at the time of a problem. Unlimited free training and support during the first year. We're here to help you get started on the right foot and want you to call us any time you have a question. Reasonable second-year support fees cover all updates, upgrades, technical support calls and unlimited training for both administrative personnel and individual users. Software development and technical support is located in the United States and provided by experienced VXTracker engineers. Heartbeat Diagnostic Report. VXTracker sends a daily system status report to our technical support center.
Sold by dealers and value-added resellers in all parts of the United |
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