The basic Mobile Voice Manager service assembles all the historical data for each billing period
for all cell phones (feature phones as well as smartphones) by obtaining all incoming and
outgoing cellular call records from the carriers, in addition to other billing data.
Using our proprietary algorithms, our analysts complete an in-depth review, which includes:
- Monthly call detail analysis that involves identifying incoming and outgoing calls, number of
minutes used, number of calls, types of calls.
- In-depth analysis of usage, plans and charges with savings recommendations.
- Professional assessment on measuring and suggestions for improving cell phone usage.
- Optimization of pooled-minute plans.
- Quarterly meeting with analyst to review savings opportunities.
For example, just as PBX customers usually purchase
extra trunks because they don't want their callers
to get busy signals, organizations that provide cell
phones to their employees want to make sure their
plans have sufficient minutes allocated to ensure
they don't incur higher charges. Most companies are
oversubscribed rather than undersubscribed.
Mobile Voice Manager's monthly analysis reports
show cell phone administrators how to reduce costs
by optimizing plans and eliminate overprovisioning.
They identify exceptions and validate them for action
by the administrator.