VXTracker Live Voice Management is the smart telecom expense management solution for wired and wireless communication platforms. Because it is easy to use and web based, it is the choice of small and large organizations that want to track, control and manage their telecom expenses.

Call Accounting for Traditional PBXs and VoIP
Starting as call accounting software for traditional telephone systems, VXTracker has evolved to support VoIP environments and now includes wireless reporting. Features of this powerful call accounting system include allocation of telephone expenses to control costs, monitoring of PBX performance, detection of toll fraud, trending call usage patterns, and satisfying call record retention for compliance with security and governance requirements.

ACD Reporting, LDAP Integration and Nortel Console Reporting
Managing call centers that use Nortel C2 or ShoreTel Workgroups is made easier with VXTracker's optional ACD reporting modules. Additional modules for reporting on Nortel console activity and LDAP integration make VXTracker a wise choice for telephone expense management.

Cell Phone Analysis & Reporting Service
With over 50% of business calls now being made on cell phones, it is only logical that VXTracker also offers a Cell Phone Analysis & Reporting Service. Control wireless expenses and manage mobility spend with this service that is compatible with all cell phones–feature phones, flip phones, and smartphones (such as BlackBerry® smartphones and BlackBerry Enterprise Server).

Mobile Voice Manager with GPS Cell Phone Tracking
The Mobile Voice Manager feature for smartphones provides historical and/or live call data, and can track mobile device speed, direction and location using popular GPS mapping services. Concerned about user safety like texting while driving? You can remotely program the cellular phone to disable texting when the phone is moving over a certain speed or during a specific time period.

Total Telephone Calling Activity
Combining cell phone reporting with VXTracker call accounting for traditional telephone systems, provides a complete picture of telephone usage and allows analysis of telecom spending patterns, enforcement of usage policies and compliance with regulatory requirements. Organizations now have a more accurate picture of their true telecom costs.

The VXTracker call accounting software has evolved into a complete Live Voice Management system and continues to be vital for enterprises concerned with profit generating activities, telecom cost management for both landlines and mobile devices, and security and compliance issues.