Can you produce call information on any incoming, outgoing or internal call activity?

Do you know that only raw call records can be used in a legal defense?

Collect Call Data - Allocate Costs - Track All Phone Usage

A call accounting software system processes call detail records (CDR/SMDR) from a traditional telephone system or IP platform. These call records give valuable specific data, including the call's date, time, location, duration, etc. After processing the data, VXTracker can produce powerful historical and real-time drill-down reports to help manage telecom costs and isolate important network trends. VXTracker also stores the raw call records for access at a later time, should you need them.

Call information from multiple sites and different types of PBXs can be processed through VXTracker to provide valuable reports easily. So, whether your telecommunications platform is manufactured by Allworx, Avaya, Cisco, Fujitsu, Mitel, NEC, Nortel, Panasonic, ShoreTel, Siemens, Tadiran, Toshiba, any of the others or any combination of these, VXTracker can process and combine the data to give you unified reporting.

And speaking of sources of call records, we mean cell phones, too. Combined with VXTracker's optional Cell Phone Analysis & Reporting Service, you can get the whole picture of your telecom spend.

Allocate Telecom Expenses to Departments, Tenants, and Projects
Summary reports, sorted by cost center, allow phone charges to be allocated to departments, tenants or projects. Charges can include equipment as well as usage costs. Now Telecom or IT doesn't have to be hit with all the technology expenses— everyone is charged their fair share.